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Items where Author is "Espinoza Silva, Adán Gabriel"

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Espinoza Silva, Adán Gabriel and Montoya Blanco, Juan José and Calero Amonetty, Guillermo Javier (2006) Propuesta de un sistema de gestión de calidad en el proceso de atención al cliente en la librería San Jerónimo, sucursal ciudad Jardín. Other thesis, Universidad nacional de Ingeniería.

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