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Items where Author is "Espinoza Zamora, Kenia Marina"

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Thesis

Alemán Martínez, Dina María and Espinoza Zamora, Kenia Marina and Membreño Marin, Elsa Karina (2012) Propuesta de mejora de la calidad en el proceso de atención al cliente en el servicio de desayuno en mesa en hotel Casa San Francisco. Other thesis, Universidad Nacional de Ingenieria.

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