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Items where Author is "Sevilla Sánchez, Susy Lohany"

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Mena Salgado, Karla Xiomara and Flores Avendaño, Urania Francisca and Sevilla Sánchez, Susy Lohany (2007) Propuesta de un sistema de gestión de la calidad del servicio al cliente en el área de ventas de Panadería y Repostería Norma. Other thesis, Universidad Nacional de Ingenieria.

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