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Items where Author is "López Martínez, Sophia Alejandra"

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López Martínez, Sophia Alejandra and Ramírez Pineda, Isaac José and Rodríguez Blandón, Lionar Alexander (2024) Propuesta de mejora en la calidad del servicio utilizando la metodología SERVQUAL, para la empresa LEMAT SECURITY S.A. en la ciudad de Matagalpa. Other thesis, Universidad Nacional de Ingeniería.

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